Social Housing

There has to be a better way to manage your social housing portfolio.

We've listened to the pain points. Stock condition, damp, energy, planned maintenance, every programme needs property data, and every team collects it independently. Duplicated surveys, repeat visits, frustrated tenants, data in silos. AIM gives you a plan to fix that, progressively, not overnight.

Book a Housing Demo How It Works
The plan

We won't promise overnight transformation. We'll help you build a digital stock progressively.

Start where you have active programmes. Every routine visit becomes a capture opportunity, your staff, your contractors, anyone already on site. Before you know it, you'll have your stock digitised and your data problem resolved.

01

Reactive

Tenant reports a problem. Team scrambles for records. Someone visits to assess. Returns for measurements. Evidence reconstructed after the fact.

Today
02

Progressive capture

Every void, complaint, planned works visit becomes a capture. Your staff do it. Your contractors do it. Each capture adds to your digital stock permanently.

Transition
03

Proactive

Know condition before problems are reported. Validate data against a real digital model. Evidence exists before it's needed. Every team shares one source.

With AIM
The problem

Five programmes. Five departments. Same properties. Nobody sharing data.

Our aim is simple: site visits only when someone actually needs to be there, gas certs, installations, physical repairs. Everything else happens from the digital model.

Stock condition

Asset Management, Separate survey

Damp & mould

Repairs & Maintenance, Separate survey

Energy / EPC

Sustainability, Separate survey

Planned works

Capital Projects, Separate survey

Compliance

Health & Safety, Separate survey

Traditional vs. AIM

Traditional Way

  • Book an appointment, Call tenant, schedule, confirm, send letter
  • Travel to site, Drive, park, sign in, wait for access
  • No-show? Start again, Rebook, reschedule, another wasted journey
  • Measure on site, Tape measure, notepad, photos on phone
  • Missed something? Go back, Another appointment, another £46
  • Every question = another visit

AIM Way

  • Open the digital model, Any browser, any device, any time
  • Navigate the property, Room by room in 360°
  • Measure remotely, Distances, heights, areas, 30 seconds
  • Collaborate on the model, Every team, same source, no duplication
  • Share with contractors, They see the site before they arrive
  • Every question = 30 seconds at a desk

What a site visit actually costs: £46

Average fully-loaded cost per visit: £46
The system

Four pillars of the AIM platform

🔵

Capture

Walk the property once. Any team member.

🟠

Centralise

One platform. Every department.

🟢

Collaborate

Tag, annotate, assign, exact locations.

🟣

Compare

Validate. Track change over time.

ROI Calculator

What could this save your organisation?

Adjust the numbers to match your portfolio.

Appointment + travel + no-shows + staff time
Revisits, scoping trips, duplicate surveys
Properties in your managed portfolio

Visits eliminated per year

40,000

Tenant appointments avoided

40,000

Estimated annual saving

£1,840,000

Conservative estimate based on survey-related visits only. Doesn't include savings from avoided scaffolding, reduced contractor scoping trips, or no-shows that never get rebooked.

Calculate your full savings →
How it works

Your teams are already visiting. Now they're capturing too.

01

Walk.

360° camera on, app open, walk the property, as quick as it takes you to walk around. Capture POIs for anything notable as you go.

Insta360 X4/X5 · iOS & Android · No training · 5–10 mins
02

Process.

Upload from your phone. AI and computer vision analyse every image, surfaces, geometry, dimensions. Digital environment built automatically in our UK cloud.

GDPR compliant · ICO ZC047146 · Same-day
03

Share.

Stock condition, damp, energy, planned works, compliance, everyone navigates, measures, and annotates the same model. No duplication. No return visits.

Unlimited users · No per-seat licensing · Any browser
Where it fits

One digital model that continues to provide value on future projects.

A property captured today for a stock condition survey serves the damp inspection next month, the kitchen programme next year, and the retrofit assessment the year after.

Stock Condition

Capture at scale. Inspect remotely. Tag defects to exact locations. Generate condition reports without returning to site.

Damp & Mould Surveys

Timestamped 360° evidence of conditions. Investigate remotely within Awaab's Law timescales. Audit trail built automatically.

Energy & EPC

Measure wall areas, window dimensions, insulation visibility remotely. Support energy assessments without a separate site visit.

Planned Maintenance

Contractors quote remotely from the digital model. No ambiguity, no unknowns. Better tenders, fewer variations, tighter programmes.

Void Turnaround

Capture at void. Every team scopes works from the same model. Faster turnaround, fewer coordination delays.

Compliance & Audit

Timestamped, location-specific evidence of property condition. When an auditor asks, the record already exists.

Awaab's Law, Live since 27 October 2025

This isn't guidance. It's law, embedded in every tenancy agreement.

Named after Awaab Ishak, who died in December 2020 from prolonged mould exposure in Rochdale. Phase 1 is live now, covering emergency hazards and significant damp & mould. Phases 2 and 3 expand coverage through 2027.

24 hrs

Emergency hazards

Investigate and make safe within 24 hours.

10 days

Investigate damp & mould

Investigate within 10 working days. Written findings within 3 working days after.

5 days

Make safe & begin works

Make property safe within 5 working days. Begin remedial works within 5 working days.

AIM's response to Awaab's Law

Day 0, Tenant reports damp

The clock starts. You have 10 working days to investigate and 3 working days after that to provide written findings.

Day 1–2, Capture a digital model with AIM

Housing officer visits the property and captures a full 360° digital model, as quick as it takes to walk around, typically 5–10 minutes. During the walkthrough, they capture Points of Interest for any areas of concern.

Day 2–3, Surveyor investigates from the digital model

Navigate the property remotely in 360°. Inspect the affected areas flagged by POIs. Measure the extent of damp. Add observations, annotations, and severity ratings, all tied to exact spatial locations.

Day 3–5, Generate report, within the 3 working day window

AIM generates reports directly from the captured data and POIs. Photos are already location-linked. Measurements are already taken. The report is assembled from data that's already in the platform.

Day 5–7, Repair team gets ahead, before they arrive

Your contractor accesses the same digital model. They can see exactly what's affected, measure what's needed, understand the layout. They arrive ready to start the repair, not to assess it.

Result, Compliant, with a full audit trail

Every step is timestamped. Every observation is tied to a spatial location. The capture, investigation, POIs, report, contractor's access, all evidenced automatically.

A photo of mould is evidence. A timestamped 360° capture showing the mould in spatial context, its extent, its position relative to ventilation, the condition of surrounding surfaces, is validation.

Upcoming phases

Phase 2, Expected October 2026

Expansion to excess cold, fire, electrical, structural & hygiene hazards. Same strict timescales extend to additional hazard types.

Phase 3, Expected October 2027

Near-full HHSRS hazard coverage. Fixed response times for almost all hazards under the Housing Health and Safety Rating System.

Trusted by industry leaders

Trusted by housing and asset management teams

Get started

Let's plan your path to a digital stock.

We'll show you a real property capture, walk through the platform, and help you identify where to start. No hard sell, just an honest conversation about what's realistic.

Book a Housing Demo Talk to the Team