There has to be a better way to manage your housing portfolio.
We've listened to the pain points. Stock condition, damp, energy, planned maintenance, every programme needs property data, and every team collects it independently. Duplicated surveys, repeat visits, frustrated tenants, data in silos. AIM gives you a plan to fix that, progressively, not overnight.
Every visit is an opportunity. Start capturing, start building.
Your teams are already visiting properties every day: voids, complaints, planned works, stock condition. Right now, that data walks out the door with whoever was there. With AIM, every visit becomes a permanent digital record. The property is captured once, and every team benefits from that point forward. No new programmes. No extra appointments. Just better use of the visits you're already making.
01
Reactive
Tenant reports a problem. Team scrambles for records. Someone visits to assess. Returns for measurements. Evidence reconstructed after the fact. This is where most housing providers are today.
Today
02
Progressive capture
Every void, complaint, planned works visit becomes a capture. Your staff do it. Your contractors do it. Each capture adds to your digital stock permanently. No new visits, just better use of the ones you're already making.
Transition
03
Proactive
Know condition before problems are reported. Validate data against a real digital model. Evidence exists before it's needed. Every team shares one source. Site visits only when someone actually needs to be there.
Powered by AIM
The problem
Five programmes. Five departments. Same properties. Nobody sharing data.
Our aim is simple: site visits only when someone actually needs to be there, gas certs, installations, physical repairs. Everything else happens from the digital model.
Stock conditionAsset Management
Damp & mouldRepairs & Maintenance
Energy / EPCSustainability
Planned worksCapital Projects
ComplianceHealth & Safety
VoidsLettings & Turnaround
One central dataset
One version of truth. All teams collaborate from the same digital model, without repeat site visits.
Powered by AIM A digital model at the core of their workflows.
Awaab's Law, Live since 27 October 2025
This isn't guidance. It's law, embedded in every tenancy agreement.
Named after Awaab Ishak, who died in December 2020 from prolonged mould exposure in Rochdale. Phase 1 is live now, covering emergency hazards and significant damp and mould. Phases 2 and 3 expand coverage through 2027.
24 hrs
Emergency hazards
Investigate and make safe within 24 hours.
10 days
Investigate damp & mould
Investigate within 10 working days. Written findings within 3 working days after.
5 days
Make safe & begin works
Make property safe within 5 working days. Begin remedial works within 5 working days.
AIM's response to Awaab's Law
From report to resolution, evidenced at every step.
Day 0: Tenant reports damp
The clock starts. You have 10 working days to investigate and 3 working days after that to provide written findings.
Day 1-2: Capture a digital model with AIM
Housing officer visits the property and captures a full 360° digital model, as quick as it takes to walk around. During the walkthrough, they capture Points of Interest for any areas of concern.
Day 2-3: Surveyor investigates from the digital model
Navigate the property remotely in 360°. Inspect the affected areas flagged by POIs. Measure the extent of damp. Add observations, annotations, and severity ratings, all tied to exact spatial locations.
Day 3-5: Generate report within the 3 working day window
AIM generates reports directly from the captured data and POIs. Photos are already location-linked. Measurements are already taken. The report is assembled from data already in the platform.
Day 5-7: Repair team gets ahead before they arrive
Your contractor accesses the same digital model. They can see exactly what's affected, measure what's needed, understand the layout. They arrive ready to start the repair, not to assess it.
Result: Compliant, with a full audit trail
Every step is timestamped. Every observation is tied to a spatial location. The capture, investigation, POIs, report, contractor access, all evidenced automatically.
A photo of mould is evidence. A timestamped 360° capture showing the mould in spatial context, its extent, its position relative to ventilation, the condition of surrounding surfaces, is validation.
Phase 2: Expected October 2026
Expansion to excess cold, fire, electrical, structural and hygiene hazards. Same strict timescales extend to additional hazard types.
Phase 3: Expected October 2027
Near-full HHSRS hazard coverage. Fixed response times for almost all hazards under the Housing Health and Safety Rating System.
Traditional vs. AIM
Traditional Way
Book an appointment, Call tenant, schedule, confirm, send letter
Travel to site, Drive, park, sign in, wait for access
No-show? Start again, Rebook, reschedule, another wasted journey
Measure on site, Tape measure, notepad, photos on phone
Missed something? Go back, Another appointment, another £46
Every question = another visit
AIM Way
Open the digital model, Any browser, any device, any time
Navigate the property, Room by room in 360°
Measure remotely, Distances, heights, areas, 5 minutes
Collaborate on the model, Every team, same source, no duplication
Share with contractors, They see the site before they arrive
Every question = 5 minutes at a desk
Dial in the numbers yourself
What could AIM save your organisation?
Professional tier, £5,000/yr + £20 per property
domestic properties
revisits eliminated by having a digital model
appointment + travel + no-shows + staff time
Return visits eliminated
60,000
Site visits your teams no longer make
Cost of those visits
£2,760,000
What those return visits would have cost
Your AIM cost (Professional)
£605,000
£5,000 sub + £600,000 scans (30,000 × £20)
Net annual saving
£2,155,000
4.6× return on investment
How it works
Your teams are already visiting. Now they're capturing too.
01
Walk.
360° camera on, app open, walk the property, as quick as it takes you to walk around. Capture POIs for anything notable as you go.
Insta360 X4/X5 · iOS & Android · 5–10 mins
02
Process.
Upload from your phone. AI and computer vision analyse every image, surfaces, geometry, dimensions. Digital environment built automatically in our UK cloud.
GDPR compliant · ICO ZC047146 · Same-day
03
Share.
Stock condition, damp, energy, planned works, compliance, everyone navigates, measures, and annotates the same model. No duplication. No return visits.
Unlimited users · No per-seat licensing · Any browser
Where it fits
One digital model that continues to provide value on future projects.
A property captured today for a stock condition survey serves the damp inspection next month, the kitchen programme next year, and the retrofit assessment the year after.
Stock Condition
Capture at scale. Inspect remotely. Tag defects with POIs to exact spatial locations. Generate condition reports without returning to site. One capture feeds the Decent Homes Standard assessment.
Damp & Mould Surveys
Timestamped 360° evidence of conditions. Investigate remotely within Awaab's Law timescales. POIs flag affected areas with severity, extent, and proximity to ventilation. Audit trail built automatically.
Energy & EPC
Measure wall areas, window dimensions, insulation visibility remotely. Support energy assessments and EPC C compliance without a separate site visit. Feeds directly into AIM's EPC dashboard.
Planned Maintenance
Contractors quote remotely from the digital model. POIs mark exactly what needs attention. No ambiguity, no unknowns. Better tenders, fewer variations, tighter programmes, more accurate budget forecasting.
Void Turnaround
Capture at void. Every team scopes works from the same model. POIs tag kitchen condition, bathroom fittings, decoration, structural issues. Faster turnaround, fewer coordination delays.
Compliance & Audit
Timestamped, location-specific evidence of property condition. POIs document fire doors, CO detectors, asbestos locations, electrical installations. When an auditor or the Housing Ombudsman asks, the record already exists.
Fire Risk & Communal Areas
360° capture of communal corridors, stairwells, and lobbies. POIs record fire door condition, closer mechanisms, signage, and escape route obstructions. Timestamped evidence supports quarterly fire door checks under the Building Safety Act.
Disability Adaptations
Measure doorways, corridors, and bathroom layouts remotely for grab rails, ramps, level-access showers, and stairlifts. POIs flag existing adaptations. Supports Equality Act duties and Disabled Facilities Grant applications without an additional site visit.
Decent Homes Standard
The new standard is condition-based, not age-based. AIM gives you a visual, measurable record of every component: kitchen units, bathroom fittings, windows, heating, roof condition. Evidence at scale for DHS compliance planning.
Contractor & Access Management
Share the digital model with contractors before they visit. They arrive ready to work, not to assess. POIs show exactly what needs doing and where. Evidence of access and no-access supports your Right to Repair response times.
Points of Interest
A POI isn't a pin on a map. It's a compliance record.
During every 360° capture, your team tags Points of Interest: issues, hazards, observations, anything notable. Each POI is geo-located within the digital model, timestamped, and categorised. That single walkthrough produces auditable evidence for every team that needs it.
Asbestos
Tag suspected or known ACMs to their exact spatial location. Record condition. Monitor over time with recapture. Your asbestos register lives inside the building model.
Fire Doors & Safety
POI on a fire door records closer condition, gaps, signage, self-closing mechanism. Quarterly checks under the Building Safety Act evidenced from the capture, not a clipboard.
Damp & Mould
Flag affected areas with extent, severity, position relative to ventilation and heating. The POI becomes the investigation record. Timestamped. Spatial. Auditable.
Electrical & Gas
Record consumer unit location, visible wiring condition, boiler position, flue routing. Supports EICR planning and gas safety inspections. Evidence of what was there before works.
Building Fabric
Windows, roof, external walls, guttering. POIs flag cracked frames, missing pointing, slipped tiles. Remote measurement means planned works specs written from the desk.
Adaptations & Accessibility
Record existing grab rails, ramps, level-access showers. Flag where new adaptations are needed. Measurements taken from the model. DFG applications supported without a second visit.
One walkthrough. Multiple POIs. Every compliance record. Every team. Every audit.
Building Safety Act 2022
The Golden Thread starts with a real building. Not a spreadsheet.
The Building Safety Act requires accountable persons for higher-risk buildings (18m+ or 7+ storeys) to maintain a "golden thread" of building information: spatial, versioned, accessible. AIM provides the visual evidence layer.
What the law requires
A continuous, accurate record of building design, construction, and ongoing condition. Fire safety systems, structural elements, maintenance history. Accountable persons must demonstrate they know the condition of their building and can evidence it.
What AIM provides
A 360° digital model of the building that is spatial, timestamped, and version-controlled. Communal areas, fire doors, external envelope, internal condition. POIs tied to exact locations. Recapture to track change over time. The golden thread as a navigable building, not a folder of documents.
Tenant Satisfaction Measures are mandatory and published. Every registered provider is measured on repair handling, home quality, and safety. AIM directly supports the operational improvements that drive better scores.
TP02
Repairs
Faster diagnosis from the digital model. Contractors arrive prepared. Fewer abortive visits. Right first time improves repair satisfaction.
TP04
Home condition
Proactive condition data means problems caught earlier. Planned works based on evidence, not age. Tenants see investment driven by real data.
TP05
Safety
Timestamped compliance evidence. Fire door checks, damp investigations, electrical records. Tenants trust that their landlord knows the condition of their home.
Trusted by industry leaders
Trusted by housing and asset management teams
The EPC dashboard saves us time and constantly updates us with our housing stock’s energy performance. The AIM team have supported us on our digitisation journey, and we look forward to a long and mutually beneficial partnership.
Jo Wilkinson
Chief Officer, Lancaster City Council
Lancaster, United Kingdom
Their platform has allowed us to digitise and streamline our surveying and pricing processes, saving time, reducing costs, and improving accuracy across the board. The ability to conduct remote surveys and access real-time data has helped us maintain service continuity.
Jim Howard
Business Development Manager, Churchill Group
United Kingdom
Lovell Renew is proud to work with AIM, utilising their industry-leading AIM Platform for analysing housing stock data, capturing more information from a single visit with AIM’s brilliant 360 camera solution and the AIM Capture mobile app. Supporting our customers with property digitisation and long-term management of their assets.
Carl Yale
Director, Lovell
United Kingdom
Gleeds are delighted to have partnered with AIM, utilising the digital platform with EPC dashboard integration, which will increase Gleeds' workflow efficiencies and offer our clients enhanced data centralisation and a route to digitising asset management functions.
Scott Kenna
Head of Building Surveying (UK), Gleeds
United Kingdom
TT
AIM has changed how we survey and design. One surveyor, one 360° capture, and the whole team, office designers, installers, even the customer, is working from the same model. We have taken the guesswork out of the process, cut the back-and-forth, and given our teams the confidence to get it right the first time.
Tom Taylor
Operations Director, Contact Solar
United Kingdom
Get started
Let's plan your path to a digital stock.
We'll show you a real property capture, walk through the platform, and help you identify where to start. No hard sell, just an honest conversation about what's realistic.
