Terms governing your use of the AIM Platform and related services.
Last updated: April 2026
These terms apply to your use of the AIM Platform provided by AIM Housing Limited ("AIM", "we", "us"), registered at 1 Northgate Place, Warwick, CV34 4SW (Company No. 14439899).
AIM provides a cloud-based property data platform including capture tools, hosting, measurement, collaboration, and reporting features ("the Service"). Access is provided on a subscription basis as described in your order form or pricing agreement.
You are responsible for maintaining the security of your account credentials. You may add unlimited users under your subscription. You are responsible for all activity under your account.
You retain full ownership of all data you upload, capture, or create on the AIM Platform. This includes property imagery, measurements, annotations, reports, and any derived data. We do not claim ownership of your data. We process your data solely to deliver the Service.
You agree to use the Service lawfully and in accordance with these terms. You will not: attempt to reverse-engineer the platform, use the Service to store or transmit harmful code, share account credentials with unauthorised parties, or use the Service for any purpose that violates applicable law.
Subscriptions are billed monthly or annually as agreed. Fees are due in advance. We may adjust pricing with 30 days’ written notice. Non-payment may result in service suspension.
We aim to maintain 99.9% platform uptime. Planned maintenance will be notified in advance. We are not liable for downtime caused by factors outside our control.
We process your data in accordance with our Privacy Policy and applicable data protection law. All data is hosted in the UK. We will enter into a Data Processing Agreement upon request.
AIM retains all rights in the platform, software, and technology. Your subscription grants you a non-exclusive, non-transferable licence to use the Service for the subscription term.
To the maximum extent permitted by law, our total liability under these terms shall not exceed the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages.
Either party may terminate with 30 days’ written notice. On termination, we will make your data available for export for 30 days. After that period, data will be securely deleted.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
AIM Housing Limited
1 Northgate Place, Warwick, CV34 4SW
Company No. 14439899
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